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Frequently Asked Questions

frequently asked Questions

Please feel free to contact us

Thank you very much for seeing the website of Sendo.
If you have any questions, please do not hesitate to contact us.

Customers waiting for cancellation should inform us of the date and number of people.
When vacancy comes out, we will contact you in order of acceptance.

Please contact us directly by phone.

Frequently Asked Questions

  • Is smoking allowed inside the facility?

    From February 2022, smoking will be prohibited except for some rooms.
    In response to the recent increase in health consciousness
    We have decContinue reading
  • I think that I will go by car on the day, but do you have a parking lot?

    Parking lot is available free of charge at the back of the inn.

    There is a small bridge in front of the hotel, so if you have difficulty crContinue reading
  • I will stay for 2 nights, but will dinner be the same dish?

    In this facility, we change cooking of the second night by chief chef for customers who stay overnight.
  • Can you do pets lodging?

    Unfortunately, we can not accommodate pets.
  • Can I order additional dishes?

    We also accept one dish at another charge.
    Example menu
    ·Bungo Toriten 1,400 yen(2 servings)
    ·Shisotori Ten 1,500 yen(2 servings)
    ·Bungo’s JContinue reading
  • Can you drop-in hot water?

    You can also use by drop-off.
    For outdoor bathing use from 10: 00 to 16: 00.
    ※Several times a month, for equipment inspection,
    There is a daContinue reading
  • What if I want to send my luggage in advance?

    If you can send your mail to the front desk,
    We will keep it until the day of stay.
    In that case please fill in the voucher and guests' nameContinue reading
  • Can I pay by credit card?

    Approximate credit cards are available.
    (Visa, Master, JCB, UC, DC, Saison, Rakuten KC, Nicos, Diners etc.)Also,
    There are plan that you caContinue reading
  • Please tell me the amenities and facilities that are in the room.

    General amenities are available.
    Samue·Hairdryer·bath towel·Small towel
    ·We are preparing tooth brush set, razor and so on.
    Also, pot·tv setContinue reading
  • Can I enter an outdoor bath even in the middle of the night or early in the morning?

    Yes.Male and female outdoor baths can be used at any time during your stay.
  • Are there any tourist spots nearby?

    This facility is a great location for sightseeing and strolling, about 3 minutes on foot to Lake Kinrin and Mingeimura (folk craft village) Continue reading
  • Is there a shampoo / rinse in the bath?

    Both men's and women's open-air baths,
    We are preparing shampoo, rinse and body shampoo.

Reserve·Contact us

Please feel free to contact us if you have any questions.